You Don't Need Another Consultant. You Need an Operator.
A fractional COO who embeds in your business, builds the systems, trains your team, and gets out. No PowerPoints. No theory. Just operations that work.
What Traditional Consultants Get Wrong
They Diagnose But Don't Build
You pay $30,000 for a strategic assessment. You get a 60-page deck with recommendations. Then they leave, and your team has to figure out how to execute it. Nothing changes.
They Leave You with a PDF, Not a System
The deliverable is a document, not a working operation. No workflows, no automations, no dashboards. Just a roadmap that sits on a shared drive until everyone forgets about it.
They Charge by the Hour to Tell You What You Already Know
You know the problems. You know the handoffs are broken. You know the approvals take too long. What you need is someone who rolls up their sleeves and fixes it.
We Build the Machine. Then We Teach You How to Run It.
Audit Your Operations (Week 1)
We walk every workflow, talk to every team lead, and map where time leaks, where handoffs break, and where your team is doing manually what a system should handle.
Map and Fix Broken Handoffs
The space between departments is where most businesses bleed. Sales to ops, ops to billing, billing to client. We find every gap and close it with a process.
Build Automated Workflows
Dispatch, approvals, follow-ups, status updates, notifications — automated end to end. When something happens, the next thing happens automatically. No chasing, no reminding.
Set Up Real-Time Dashboards
Revenue, pipeline, job status, team utilization — all visible in one place. No more asking for reports. No more waiting until end-of-month to know where you stand.
Train Your Team on the New Systems
We don't just build and walk away. We train your managers, your coordinators, your field leads. Screen recordings, live walkthroughs, reference docs. Your team owns it.
Stay on Retainer for Ongoing Optimization
Operations aren't set-and-forget. New bottlenecks appear as you grow. We stay on a monthly retainer to tune, adjust, and build new workflows as your business evolves.
Three Phases. No Fluff.
Operational Audit
Deep dive into every workflow, every handoff, every tool your team uses. We interview team leads, shadow daily operations, and document everything. You get a written report with the top 10 fixes ranked by impact.
Build & Deploy
We build the automations, dashboards, SOPs, and workflows inside your actual tools. Not a prototype — the real thing, running in production. Your team starts using the new systems before we leave.
Optimize & Scale
Monthly retainer. We review performance metrics, identify new bottlenecks, build additional workflows, and make sure the systems we built keep working as your team and client base grow.
This Works Best If You're In One of These Situations
Service Businesses Doing $1M–$10M with 10–100 Employees
Big enough that manual processes are slowing you down. Small enough that a full-time COO at $250K/year doesn't make financial sense yet.
Founders Who Are Still the Bottleneck in Every Decision
If your team can't move forward without your approval on every job, every hire, every purchase — you don't have a team, you have a dependency. We fix that.
Companies That Have Outgrown Spreadsheets but Aren't Ready for a Full-Time COO
You need operational leadership and systems, not another salary on the payroll. A fractional COO gives you the expertise at a fraction of the cost.
Businesses Where Leads Fall Through Cracks and Jobs Get Delayed
If you're losing revenue because of missed follow-ups, late dispatches, or jobs that stall between departments — that's an operations problem, and it's exactly what we solve.
Straightforward Pricing
Operations Buildout (one-time)
Full operational audit, workflow automation, dashboard setup, SOP documentation, and team training. 4 to 6 weeks depending on complexity. You own everything we build.
Ongoing Retainer (post-buildout)
Monthly optimization cycles, new workflow builds, performance reviews, and priority support. Cancel anytime — no long-term contracts.
Book Your Operational Audit
We'll look at how your business runs today, identify the top bottlenecks, and tell you exactly what we'd fix first — and what it would cost. No pitch decks.
Book a Call